Shipping Policy

We offer complementary FREE shipping with door to door tracking. 

All orders are manufactured on demand, please allow 2-3 days for your order to be made and processed.

Our shipping methods include tracking.

We ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.

You will receive a shipment confirmation with tracking information via email when your order has shipped.

Since we corporate with glass art studios and artisans from different countries, we have shipping centers in US and oversea, which means your order might be shipped from US domestic or international.

  • For all US orders, orders usually ship in 48 hrs and delivers in 5-12 business days.
  • For international inventory items, orders ship in 48 hrs. Orders without ink usually delivers in 7-13 business days. 

Below are the estimated delivery time for different countries and regions under the impact of global COVID-19 impact. The information comes from the AVERAGE shipping data in the past 30 days. Please note these delivery time are just for reference, the exact delivery time for each package might be different depending on the local shipping service ability.

Shipping area
US Avg. Delivery Time 5-12 business days
UK Avg. Delivery Time 7-13 business days
FR Avg. Delivery Time 7-13 business days
DE Avg. Delivery Time 7-13 business days
AU Avg. Delivery Time 7-13 business days
CA Avg. Delivery Time
7-13 business days